This time I come to talk about a new concept in this Age of Artificial Intelligence and the already insipid world of Social Networks. Initially, quite a few years ago, I named it “Counterpart” (long before the TV series “Counterpart” and “Black Mirror”, or even the movie “Transcendence”).
It was the essence of the ETER9 Project that was taking shape in my head.
Over the years and also with the evolution of technologies — and of the human being himself —, the concept “Counterpart” has been getting better and, with each passing day, it makes more sense!
Imagine a purely digital receptacle with the basics inside, like that Intermediate Software (BIOS(1)) that computers have between the Hardware and the Operating System. That receptacle waits for you. One way or another, it waits patiently for you, as if waiting for a Soul to come alive in the ether of digital existence.
Are Administrative/Executive Assistants (EA)/Personal Assistants (PA) already living in the future as new technology hits the workplace?
Artificial intelligence (AI) is one of the most disruptive technologies affecting today’s business environment. Explosive developments, funding and support for increasing the role of AI in all sectors, and across all job roles seem to be a key driver of the future of business. The impact of AI over the next decade is expected to completely transform the landscape, and no industry, or job, will be left untouched.
Jobs are among the chief concerns whenever the topic of AI is mentioned. Most people have by now heard that “robots are coming” for jobs, and that mass unemployment is “inevitable” in our collective future. But, some jobs could be transformed for the better with the rise of smart technologies making routine work easier, allowing people to focus on the job elements that they can really add value to. For that reason, we suggest that the Administrative/Executive Assistant (EA)/Personal Assistant (PA) of 2025 will not be replaced by technology, but rather, enhanced by it.
In many ways, the future is already here. Though the Admins/EAs/PAs are indeed job roles which are already being affected by AI, there is ample evidence to show that the future outlook is actually quite good as a benefit of smart technology.
What are new practice areas that solo, small, and medium firms should prepare for in their 5 to 10-year plans for the future?
In the search for the next wave of growth, future-focused law firms are learning to embrace the futurist perspective as they evaluate the opportunities arising from cutting-edge technologies such as artificial intelligence (AI). These technologies will enable new organizational structures, services, and business models in the business horizon. Here are three new practice areas that firms might want to prepare for in the coming few years.
1. Evidence and liability issues from autonomous machine “testimony”
A growing array of “smart” objects are enveloping our homes, workplaces, and communities and the volume of legally admissible data from these devices is likely grow at an exponential rate over the next decade. Firms need to start building expertise around the admissibility and verifiability of the data collected. For example, the design trend for voice-activated technology is driving a rash of seemingly sentient technology in the form of digital assistants, smart appliances, and personal medical and wearable devices. Law firms may be asked to represent clients in cases dealing with evidence, witnesses, accidents, or contracts hinging on theoretically immutable digital proof such as time-stamped video and audio recordings. Attorneys may seek to specialize in addressing the data issues related to domains such as digital twins and personas, surveillance capitalism (companies exploiting customer data for commercial gain with and without full approval), and digital privacy rights.
For millennials and the generations to follow, the future will differ radically from their parents’ world. Massively powerful digital technologies will bring seismic changes in the lifestyles, opportunities, privileges and choices experienced by young people compared to their parents.
Self Driving Cars and Ethics. It’s a topic that has been debated in blogs, op-eds, academic research papers, and youtube videos. Everyone wants to know, if a self-driving car has to choose between sacrificing its occupant, or terminating a car full of nobel prize winners, who will it pick? Will it be programmed to sacrifice for the greater good, or protect itself — and its occupants — at all costs? But in the swirl of hypothetical discussion around jaywalking Grandmas, buses full of school-children, Kantian Ethics and cost-maps, one crucial question is being forgotten:
Exponential Fever. The business world is currently gripped by exponential fever. The concept came to prominence with Moore’s law — the doubling every 18–24 months of the amount of computer power available for $1,000. The phenomenon has since been replicated in many fields of science and technology. We now see the speed, functionality and performance of a range of technologies growing at an exponential rate – encompassing everything from data storage capacity and video download speed to the time taken to map a genome and the cost of producing a laboratory grown hamburger.
New Pretenders. A wave of new economy businesses has now brought exponential thinking to bear in transforming assumptions about how an industry works. For example, AirBnB handles roughly 90 times more bedroom listings per employee than the average hotel group, while Tangerine Bank can service seven times more customers than a typical competitor. In automotive, by adopting 3D printing, Local Motors can develop a new car model 1,000 times cheaper than traditional manufacturers, with each car coming ‘off the line’ 5 to 22 times faster. In response, businesses in literally every sector are pursuing exponential improvement in everything from new product development and order fulfillment through to professional productivity and the rate of revenue growth.
Stepping Up. For law firms, the transformation of other sectors and their accompanying legal frameworks creates a massive growth opportunity, coupled with the potential to bring similar approach to rethinking the way law firms operate. While some might be hesitant about applying these disruptive technologies internally, there is a clear opportunity to be captured from helping clients respond to these developments and from the creation of the industries of the future. To help bring to life the possibilities within legal, we highlight seven scenarios that illustrate how exponential change could transform law firms over the next 5 to 10 years.
Rise of the ‘Exponential Circle’. Our continuing programme of research on the future of law firms suggests that we will see exponential growth for those firms who can both master the legal implications of these technologies for their clients and become adept at their application within the firm. By 2025, we could indeed have witnessed the emergence of an Exponential Circle of law firms who have reached ‘escape velocity’ and left the rest behind.
Artificial Intelligence (AI) represents both the biggest opportunity and potentially the greatest threat to the legal profession in history.
This is part of a bigger global revolution – where society, business and government are likely to experience more change in the next 20–30 years than in the last 500.
This large-scale disruption is being driven by the combined effects of AI and other disruptive technologies whose speed, power and capability are growing exponentially – or faster.